Home Care Frequently Asked Questions

Before providing service, we will meet with you to assess your background and interests. After our free consultation, we will match you with one of our professional caretakers and create a schedule that best fits your needs

Cardinal Home Care provides a wide range of services including in-home care, companionship, assistance with errands and shopping, and transportation to appointments.

Typically, visits take place on a set schedule to ensure that the client will have the same caretaker each time. This provides consistency and allows the caretaker and the client to build a strong connection. However, we can also provide visits on an as-needed basis. For example, some individuals may need transportation to an appointment every few months. We are happy to work with you as much as possible to meet your scheduling needs.

In most cases, there is a four-hour minimum; however, certain exceptions can be made on a case-by-case basis. Please call for details.

Home care refers to a range of services that provide medical or non-medical assistance to individuals who need support to live independently at home.

Our home care services include personal care, meal preparation, medication management, companionship, and more.

Our home care services can benefit individuals of all ages who need assistance with daily living activities due to illness, disability, or aging.

Our home care services can be paid for through private pay or long-term care insurance.

A consultation with Cardinal Home Care can help determine if our home care services are the right fit. We can assess your loved one’s needs, discuss care options, and create a personalized care plan.

Our home care services can be provided on a part-time or full-time basis, depending on the individual’s needs. We offer both 24/7 and intermittent care.

When selecting a home care agency, consider factors such as the agency’s reputation, staff qualifications, services offered, cost, and availability. It’s important to choose an agency that meets your specific needs and preferences.

Our home care workers undergo training that meets state and federal regulations, which may include classroom instruction and on-the-job training. They may also receive specialized training for certain medical conditions or procedures.

Yes, family members can provide home care services, but it’s important to recognize the potential challenges and responsibilities involved. Family members may also consider respite care services to prevent caregiver burnout.



Home health care is a type of medical care that is provided by licensed healthcare professionals, while home care focuses on non-medical assistance with activities of daily living.

You should look for a provider that is licensed, bonded, and insured, and has staff members who are trained, experienced, and have undergone background checks.

Yes, our home care services can be customized to meet your individual needs and preferences, and a care plan can be developed based on your unique situation.

If you are not satisfied with the services provided, please let us know so we can work together to resolve any issues.

In most cases, non-medical home care agency staff cannot administer medications, but they can remind clients to take their medications.

Yes, we provide specialized care for individuals with dementia or Alzheimer’s, including memory care and behavioral support.

The frequency of visits will depend on your individual needs and the care plan that is developed. Visits can range from a few hours a day to 24-hour care.

Yes, our home care services can be provided in a nursing home or assisted living facility to supplement the care provided by the facility staff.

deally, you will have a consistent care provider, but this may not always be possible due to scheduling or staffing issues.

Home care providers are required to follow HIPAA regulations and maintain the confidentiality of your personal information. You can also discuss your privacy concerns with the agency and establish clear guidelines for communication and access to your home.

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